January 4, 2024
Gizem Argunşah
🚀 In the new year, the business world is taking its digital transformation journey even further!
According to the 2023 chatbot statistics:
– 69% of customers are satisfied with chatbot usage, leading to increased success for businesses in interaction and efficiency.
– 80% of organizations are exploring ways to integrate chatbots into their digital services.
– Companies with fewer employees are utilizing chatbots more frequently.
– Chatbots can complete 70% of conversations, with predictions indicating this figure will rise to 90% in the future.
Discover these advantages and more with SkyBot. 💬🤖